Marriott Mobile App
One of the top revenue generating apps in the Apple App Store, the Marriott Bonvoy App provides a fluid e-commerce experience for guests, but also delivers industry leading digital guest services with mobile key, mobile chat, food and beverage ordering and delivery, and personalized content streams based on the guest.
5MM+ monthly active users
Over $7 billion in annual revenue
65%+ consistent YOY growth
4.9 stars in App Store (up from 1.5)
7,500+ hotels
30 brands
Details
Categories
Mobile, Service Design
For
Marriott International
Role
Global Digital Head of UX/Design, Mobile and Digital Guest Experiences